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It has been a few years now since my last Japanese class. Since then, I have had kids and my job keeps me really busy. We bought a few children’s books in Japanese and since it is written in hiragana, I thought I could at least read that to my children before they go to … Continue reading
Customer service in the U.S. has become a bad….naughty word. Most people have at least one horror story locked in their memory. Traditionally, customer service was about servicing the customer….”customer is always correct” attitude. Today, you have to fight your way like crazy to get even a shred of credibility with the operators. Many mistakes over billing for … Continue reading
Working for someone else has its advantages and disadvantages. For instance, one advantage may be job security and a mostly guaranteed paycheck every pay period. The downside is that there is plenty of politics involved. The company I work for now does logistics analysis and acquisitions. It is common to see people trying to inch … Continue reading
Career thoughts this week will be brief. I took a business trip to Colorado Springs for a few days. It is amazing how fast the weather changes there. Driving up Pikes Peak (a 14,000 ft mountain) was enthralling. The road is a mixture of asphalt and dirt without guard rails. Even though the weather was … Continue reading
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